SARA AI – AI-Powered Hospitality Platform

• Transforming Guest Experience / Automating Operations / Reducing Costs

  • AI Reception & Check-In – Multilingual, automated, and queue-free guest registration. 
  • Smart Reservations & Concierge – Chatbot bookings, restaurant reservations, and guest services. 
  • Guest Insights & Surveys – Real-time feedback and AI-driven analytics for hotel managers. 
  • Flexible Modular Design – Choose only the modules you need: Reception, WiFi Management, Surveys, or Full Suite. 
  • Smarter Hotels. Happier Guests.

SARA AI is a specialized hospitality platform designed to enhance guest experience and optimize hotel operations. With AI-powered multilingual reception, automated check-in, chatbot booking, and advanced analytics, hotels can reduce costs, boost satisfaction, and increase revenue. 

Key Features 

AI Reception & Check-In 

  • Supports 100+ languages for seamless communication. 
  • Automates check-in via WhatsApp, kiosks, or reception tablets.
  • Reduces queues and staff workload.

Reservations & Concierge 

  • Integrated AI booking system for rooms, restaurants, and activities. 
  • Guests can make requests via chat or voice assistants. 
  • Personalized offers based on guest profiles and preferences. 

WiFi & Internet Management (AI Module) 

  • Dynamic speed adjustment per guest (e.g., prioritize for a video call). 
  • AI-based load balancing to optimize unused bandwidth. 
  • Works alongside Microsystem’s core Hotspot & Marketing solution. 

Guest Feedback & Surveys 

  • AI-powered voice and chat surveys after services. 
  • GM receives daily AI briefing reports with guest insights. 

Voice & Email Agent 

  • Automatically handles calls, emails, and agent bookings.
  • Provides real-time replies to travel agents and corporate clients. 

Flexible Modular Design 

  • Hotels can choose only the modules they need: 
  • Reception & Check-In 
  • Reservations & Concierge 
  • WiFi Management 
  • Surveys & GM Briefing 
  • Business Benefits
  • Cut Costs – Reduce dependency on large multilingual reception teams. 
  • Enhance Guest Experience – Faster check-ins, personalized concierge, instant support. 
  • Boost Revenue – Upsell services through smart AI recommendations. 
  • Smarter Management – Actionable insights from AI reports. 
  • Future-Ready – Modular design allows easy scaling and upgrades. 

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